Predictive Dialer, Software Phones and Wildix Cloud
This project, created for our partner Wildix Voxidis, consists of the installation of a localized Predictive Dialer – developed for French speaking operators. Naturally, we took care of making it. The system interfaces directly from our servers to the Wildix cloud, operating only on software phones.
BENEFITS The lists of contacts to call are entirely managed by the customer. Today, the company can upload data with a simple CSV file, export them, and select the type of data to be exported. This allows for the specific extraction of unanswered calls, and consequently the re-upload of the updated lists. Everything becomes fast and error-free.